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Development and provision of new services for the DX era

Since 2020, the way people behave has changed significantly due to the COVID-19 pandemic.
These changes to behavioral patterns have in turn changed social trends and people’s values, out of which new challenges and needs have emerged.
The CAC Group will anticipate these social trends, promote the digital transformation it has already been working on with greater force, and promote new value at the forefront of society.

HCTech: Utilizing human resources to shape the future

HCTech, an abbreviation of Human Centered Technology, is a concept of solutions for a new era being driven by CAC Corporation, the Group’s core operating company. Up to now, people have utilized various technologies and collected information by operating devices such as computers or smartphones on their own, and then taken action based on that information to achieve the desired results.
The HCTech future that CAC envisages is based on the theory that people will be able to benefit from technology without having to work for it, and enjoy its value to the fullest. The latest technologies such as AI, sensors and IoT observe situations and requests automatically in order to provide appropriate value.
However, in the future envisaged by HCTech, people play a central role in the world rather than being receptacles of technology or passive participants.
This is a human centered technology to observe people, utilize human resources and promote human health by having an AI analyze and estimate all manner of data relating to people, goods and things obtained through various technologies such as sensors and IoT.
Through this approach, HCTech aims to shape a future where we solve the various issues facing society at the time and create a society in which people are healthier and happier.

HCTech

Case Study

CASE01: Detecting individual body surface temperature anomalies with a walkthrough-type individual body surface temperature measurement solution

There has been an emphasis placed on identifying people with fevers as a measure to combat the spread of COVID-19.
Body surface temperature measurement devices have been installed in various locations, but average body temperature differs from person to person.
Accurately measuring the body temperature of each individual requires specialized work and the assignment of personnel.
To solve this problem, we developed an individual body surface temperature measurement solution that combines face recognition AI, a thermography camera and an application developed in-house.
The face recognition AI better identifies individuals and can detect anomalous body surface temperatures in individual people.
Additionally, as it is a walkthrough-type capable of detection even when subjects are in motion, it can be used without issue even in locations that become crowded at certain times, such as offices.


CASE02: Solving issues with web conferencing and online classes with Kokoro Sensor for Communication

While the use of tools like web conferencing and remote classes increased due to the COVID-19 pandemic, a new issue emerged – it was difficult to know what the reactions of participants were.
Kokoro Sensor for Communication uses an emotion recognition AI to read the expressions and reactions of participants and reflect them in the color of the background, or detect gestures and display them as icons, enabling the organizer to determine the mood or trends among all participants in real-time.
In addition, when an avatar display is selected, an avatar whose expressions change based on the reactions of the participant will be displayed on the screen.
This makes it easier for participants who are reluctant to switch on their camera to join web conferences.